Please take a moment to review our booking policy and terms and conditions below. It’s important to note that by booking an appointment, you are agreeing to these terms and conditions. As used herein, “Client”, “Customer”, “You”, and “Patient” refer to the person booking and attending the appointment. “The Company”, “Ourselves”, “We”, and “Us” refer to Bellucci Aesthetics. “Party” and “Parties” refer to both the Client and ourselves, or either the Client or ourselves. All terms and conditions apply to the offer, acceptance, and payment necessary to provide our services/products, in accordance with English Law.
CONSULTATIONS AND APPOINTMENTS
Please arrive for your appointment at least 10 minutes before, so the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment.
Bellucci Aesthetics will endeavor to ensure that your appointment runs on time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
Prior to your appointment, we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in the cancellation of your appointment, reduced treatment time, or additional fees being charged.
Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being canceled and loss of the value pack treatment or deposit.
No children under the age of 16 years must be left unattended within the purposes at any time. Time slots are allocated in accordance with the services required.
If you are more than 15 minutes late your appointment may be canceled and rescheduled. As a result, your deposit will not be refunded. All timings shown throughout the site and on other marketing material refer to appointment times and not to appointment times.
Treatment time includes arrival, consultation, treatment time, and post-consultation. Please be aware that the requested practitioner upon time of booking for your appointment is subject to change.
AGE RESTRICTIONS
For injectable treatments (anti-wrinkle injections & dermal filler) clients must be over 21 years old, and for skin treatments, clients must be over 18 years old.
Bellucci Aesthetics strictly adheres to guidance published by the General Medical Council and ensures that our practitioner is fully educated in this. We reserve the right to refuse performing treatments on any guest who is under the age of consent.
Deposits, Payments & Booking Confirmation
A deposit may be required to secure your appointment. This is payable at the time of booking. Any remaining payment will then be taken after your appointment has taken place.
All bookings made online or by phone will receive an email confirmation and a reminder SMS or text unless you choose to opt out of all communications.
Cancellations & No-Shows
Should you give less than 48 Hours written notice or fail to attend an appointment, Bellucci Aesthetics will charge you in full for the cost of the appointment booked, using the card details supplied when confirming your booking. Any prepaid deposit will be non-refundable.
Please note that appointment ‘no-shows’ will also be charged in full using the card details supplied when confirming your booking. Any prepaid deposit will be non-refundable.
Where possible Bellucci Aesthetics will notify clients of changes, cancellations, or amendments to their appointment as soon as possible. We endeavor to ensure your appointments remain unchanged but in unforeseen circumstances, we may be required to cancel a booking with any given notice period.
At Bellucci Aesthetics all our treatments are carried out by a qualified aesthetics injector.
If you have had a treatment that you are unsatisfied with please contact us immediately. Please raise your concern with the provider during the treatment. They will listen carefully to your concerns and do what they can to correct any problems. All concerns must be raised either immediately at the treatment time or within 24 hrs after the treatment.
In the event of a forced studio closure, such as a pandemic, we will be unable to perform unurgent reviews such as follow-ups for anti-wrinkle injectable treatments.
Client Consultation Forms
All new clients will be requested to complete a Client Consultation form before our professional injector can perform any treatments on you. Failure to do so will result in us refusing to perform your treatments. Please advise us of any health conditions, allergies, or injuries which could affect your service when completing this form. It is your responsibility to let us know of any changes in your circumstances before your treatment goes ahead. We also reserve the right to ask you to complete the Client Consultation form every 6 months so that we can update our records.
Personal details taken from clients during consultation procedures are protected under the Data Protection Act.
Your client records are stored securely and protected by the Data Protection Act. If you wish to access the records we hold on your personal file we can provide a report with an additional admin fee required.
Medical Disclaimer
The use of and indications for the products that patients will be treated with will be explained by the practitioner and patients will have the opportunity to have all questions answered to their satisfaction prior to treatment. It is the patient’s responsibility to seek further clarification from their practitioner if questions about the procedure remain, this must be done prior to treatment.
Clients will be specifically informed of the following common injection-related reactions: redness, swelling, pain, itching, bruising, and tenderness at the treatment site. These reactions are generally described as mild to moderate and typically resolve spontaneously a few days after treatment. These reactions are normal and are to be expected. Again, clients must clarify any doubts with their practitioner prior to treatment.
For muscle relaxation injections with Botulinum toxin Type A: Patients will be advised by their practitioner of the expected outcomes and risks associated with this treatment based on the current product Summary of Product Characteristics (SmPC). In particular, the practitioner and patient have discussed realistic outcomes regarding the
the onset of action and the duration of effect, together with the potential side effects including those relating to the site of injection, and the generalized common and uncommon side effects including headaches, muscle activity disorders (raised eyebrows), feeling of heaviness in the upper part of the face, accumulation of fluid in the eyelids (eyelid edema), drooping eyelids (eyelid ptosis), inflammation of the eyelid, eye pain, blurred vision, fainting, noises in the ears (tinnitus), nausea, dizziness, muscle twitching, muscle cramps, localized muscle weakness in the face (drooping eyebrow), dry mouth, flu symptoms, influenza, bronchitis, inflammation of the nose and throat, infection and in rare cases, excessive muscle weakness and difficulties in swallowing.
The practitioner will also inform clients that depending on the product used, the area treated, skin type, and the injection technique, the effect of anti-wrinkle treatment typically lasts between 3 and 4 months. In some cases, the duration may be shorter or longer. Bellucci Aesthetics accepts no responsibility for the effects of treatment lasting longer or shorter than the expected timeframes, and any follow-up treatments will be regarded as a new treatment requiring payment.
Other types of reaction are rare, but approximately one in every 10,000 patients treated with a dermal filler has experienced localized allergic reactions after one or more injection treatments. These have usually consisted of swelling and firmness at the treatment site, sometimes affecting the surrounding tissues. Redness, tenderness, and rarely acne-like formations have also been reported. These reactions have either started a few days after injection or after a delay of several weeks. They have been described as mild to moderate and self-limiting, with an average duration of two weeks. In rare instances, such reactions or lump formations like granulomas have persisted for a number of months. Our practitioner will ensure that clients have been made aware of this before treatment begins, and it is the clients’ responsibility to raise any concerns with their practitioner before treatment commences.
Bellucci Aesthetics will not be held liable for any side effects caused as a result of safe and proper treatment if a prior explanation about the associated risks has been given.
On very rare occasions (less than one in 15,000) prolonged firmness, abscess formation, or greyish discoloration at the implant site has occurred. These reactions can develop weeks to months following the injections and may persist for several months but normally resolve with time. Even more rarely, the formation of a scab and sloughing (shedding) of tissue at the treatment site has been noted, which could result in a shallow scar.
A report published in 2012 discussed 32 reported incidents of blindness following dermal filler treatment in areas including the glabellar frown lines, under-eye area, and temple.
In a separate study published in 2013, of the 6 visual disturbance cases reported, 3 were following glabellar frown line treatment with dermal fillers. Should any of these side effects occur after treatment, Bellucci Aesthetics cannot be held responsible.
Depending on the product used, the area treated, skin type, and the injection technique, the effect of dermal filler treatment can last 9 – 18 months. In some cases, the duration may be shorter or longer. Follow-up treatment will help to maintain the desired correction. All follow-up treatments are treated as a new, separate procedure and will therefore incur further costs in line with those on the Bellucci Aesthetics website.
In the event of an adverse reaction clients will be advised by their practitioner to seek further help/consultation immediately. Bellucci Aesthetics will not be held liable for adverse reactions to treatments.
Suitability for Treatment
As with any medical procedure, a full medical history and facial assessment are required before treatment. If our practitioner feels that on the day of treatment, the client is not suitable or would not benefit from the treatment being delivered, the treatment will not go ahead. We strongly encourage all clients to consider all treatments prior to undergoing them and not rush into any decisions. Clients are encouraged to ask as many questions as they need both prior to, and on the treatment day.
Aftercare
After your treatment, the aesthetics injector will provide aftercare advice. Please follow the aftercare stated to maintain results. The results from each treatment will differ from client to client. Further treatments may be required to achieve the realistic results explained in the consultation.
Transaction data
Bellucci Aesthetics processes payment via a third-party transaction service provider, Tide. Bellucci Aesthetics does not hold any personal payment data/transactions on its own systems. For details on Tide online secure payment processes please refer to https://www.tide.co/terms/.
The basic set of Transaction Data collected (in transactions that are processed by Tide for the Merchant (Bellucci Aesthetics), includes some or all of the following types of Personal Data about shoppers:
First and last name (this could be as provided by the shopper, as registered with the payment method, or as present on the card)
Unique identifier (PAN or other unique identifiers such as an email address) registered with the payment method, which may uniquely identify the shopper
IP address
For some payment methods, and types of contracts – for example, physical goods deliveries, and potentially configured by the Merchant – the Personal Data may include:
Billing address
Delivery address
Telephone number
Email address
Payment device technical information
Shopping cart information
